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Our People

Our Team

Eric Arnold, EA

Eric hails from Grand Rapids where he was born and raised. He did a brief stint in the Navy and then went off to college at Eastern Michigan University. After graduating in 1976 with a BBA and a BS, he worked for a couple of firms before starting DFI in 1983. Fast forward 32 years and both Eric and DFI are still here. He is the managing partner with the firm. Eric received his Enrolled Agent certification in 1992. He is one of eight EAs on the staff at DFI.

Eric has two children currently attending college. He enjoys traveling and spending time with his rescue dogs. His hobbies are running, biking, and most recently paddling his new kayak.

Please feel free to contact Eric directly via email at

JoAnne Crane, EA

JoAnne Crane is originally from Otsego, MI. She received an Associate’s degree in medical billing in from KVCC and a Bachelor’s degree in education from WMU. She worked at H & R Block for 33 years. She became an Enrolled Agent in 1997. She started working at Diversified Financial, Inc. in 2013 and has extensive experience completing returns involving investments, rental property and farms. She is always up for a tax challenge.

JoAnne now lives in Oshtemo, MI with her husband and pets. They have children and grandchildren. In her spare time she enjoys reading, crocheting and spending time with the family.

Please feel free to contact Joanne directly via email at

Shawn French, EA

Shawn is from Mattawan and has lived in the area her entire life. She graduated with honors from Davenport College in 1996 with a Bachelor of Arts degree in accounting. She has worked in the field of accounting for 26 years and joined the DFI team in 2009. Shawn earned her Enrolled Agent certification in 2010.

Shawn has been married to Stacy for 21 years and they have two daughters, one who is a sophomore in college and one who is a senior in high school. She enjoys attending sporting activities, reading, growing lots of veggies in her very large garden and her favorite exercise of Zumba.

Please feel free to contact Shawn directly via email at

Joyce Hoppe, EA

Joyce is a lifelong resident of the area. She received her associate’s degree from KVCC in 2009 and is currently working on her Bachelors in accounting. She has been a member of the DFI team for 13 years.

Joyce is married and has absolutely no extra time for hobbies as three daughters pretty much take up all her spare time.

Please feel free to contact Joyce directly via email at

Ron Johns, EA

Ron came to us from Pennsylvania where he earned a Bachelor of Science from Drexel University. Ron joined DFI in 2006 as a tax preparer and earned his Enrolled Agent credentials in 2007. He brings 20 years of customer service experience and technical support with a major fortune 500 company. Ron and Nick are responsible for representing clients in resolving tax matters with the IRS and multiple state taxing authorities.

Ron and his wife, Elaine, have been happily married for 35 years and Kalamazoo residents since 1998. They have 2 grown children and one granddaughter. Ron is actively involved with his church, enjoys singing in the choir, and playing golf as often as time permits.

Please feel free to contact Ron directly via email at

Barb Mowry, Accountant

Barb is from the local area and has an associate’s degree from KVCC. She has been working in the accounting field for 32 years, the past 9 with DFI.

Barb and her husband have two grown children. Their daughter is a teacher in NC and their son did a stint as a pitcher for the Detroit Tigers farm system. Barb and her husband enjoy sporting events, reading, and just relaxing.

Please feel free to contact Barb directly via email at

Nick Prakken, JD

Nick started life in Ann Arbor and earned a Bachelor of Science from Eastern Michigan University. After acquiring his law degree in 1971, he spent 4 years in the Navy. He then became a Special Agent with the IRS. After 22 years of working in the CID for the IRS, he retired and became a Magistrate with the local district court. In 2007, Nick joined the team at DFI and has provided tax and legal advice during his time here. Nick and Ron are responsible for the representation work done by the firm.

Please feel free to contact Nick directly via email at